Frequently Asked Questions

How to know if my payment is safe?

When you buy online with your credit card, all your information is entered on a secure SSL web page. Your information is then encrypted using SSL and sent directly to the network of our payment service provider, where your card and transaction are authorized and approved. Your credit card information is not stored on our servers.

What payment method is available?

We accept all major credit cards (VISA, Master Card, AMEX) and payments with Apple Pay, Google Pay and Cryptocurrency.

However, we do not accept checks or money orders


Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers all over the world, ensuring that we provide the highest levels of response at all times.

We are proud to offer free shipping expedited worldwide on all orders.(for a limited time)

Standard International Shipping:

HIGH DEMAND: Posted within 24 hours. Most orders arrive in 5-9 business days
(96% order shipped the same day)

How to track my package?

track your package, simply open the shipping confirmation email or SMS and check your tracking number.


For any information request, contact us on our support: Contact page

If you would like more information about returns, see our Return Policy.

Any other question?

Feel free to contact us in our Contact page

[email protected]

Is the rose vibrator waterproof?

Yes, the rose vibrator is waterproof. The rose vibrator is made of medical-grade silicone. The hygienic and odorless product is safe to use. It’s 100% waterproof; so you can have a lot of underwater fun and simple cleaning.